Deliveries are made on Sundays to Thursdays, between 8AM to 8PM. Please indicated whether this is a home or office address upon placing the order.
Orders made online can be currently delivered to all places in Israel. For Shipping outside of Israel please contact by e-mail firstname.lastname@example.org or by phone +972-52-7957539.
Shipping cost is 40 NIS. For orders above 500 NIS shipping is free.
In general, I don’t produce a large stock of each item, but rather most pieces are made to order. Please kindly allow 14 business days for your order to be especially produced and shipped to you. It usually takes less than that.
If your item/s arrive broken please email us a photo of the broken goods within two (2) days of receipt to arrange a replacement or a refund.
You may return unused items within 14 days of receiving the items, in condition the item was not used, damaged, or washed, and is returned in its original packaging to Lida Elkon Studio, 7 Ha’Tnufa St., Tel Aviv. The parcel will be checked upon its return to Lida Elkon Studio, and if found to be in returnable condition, the credit card through which the order was placed will be credited immediately, minus 5% of amount of the transaction. If you cancel the transaction after billing (before delivery or the product), you will be charged a cancellation fee of 5% of the original transaction or NIS 100, whichever is lower.
Shipping costs are excluded from all refunds even if your order included free shipping, and the Customer will be responsible for return shipping charges.
*Custom-Made orders and products may not be returned, cancelled or replaced; Products or items which have selection of options of features and characteristics such as size, shape, model or color, which the Customer must choose from, before adding to the shopping cart, are non-cancellable, non-returnable and non-refundable. This selection makes the product Custom-Made according to the Customer selection of features, thus personalizing the product according to Customer’s specific requirements
For any further inquiries please contact by email: email@example.com or phone number +972-52-7957539.